Communications & Connectivity
Always on. Always connected. Everything your business needs to communicate, collaborate and stay online – from one provider.
The Foundation of Your Business
Your Business Runs on Connectivity. Ours Runs on Getting It Right.
VoIP phones, Microsoft 365, remote working, cloud applications – all of it depends on fast, reliable communications infrastructure. When that connection fails or your phone system lets you down, your business feels it immediately.
Blowfish Technology works with the UK’s leading network and equipment providers to source, install and manage the right solution for your business. One call, one bill, one team – that’s how we do it.
Managed Telephone Systems
Modern hosted VoIP that works from anywhere – desk phone, mobile or laptop. No on-site hardware, no expensive maintenance contracts. Just reliable, professional communications that scale as your business does.
We supply, configure and fully manage your phone system – handling everything from initial setup and number porting to ongoing changes and support. If you need to add a user, set up a hunt group or enable call recording, one call to us is all it takes.
Fully Hosted VoIP
No on-site PBX. Works on desk phones, mobiles and softphone apps.
Scale Instantly
Add or remove lines in minutes. No engineer visits, no lead times.
Advanced Features
Call recording, hunt groups, IVR menus and voicemail to email.
ISDN Migration
SIP trunks and traditional ISDN migration fully managed for you.
EE, Vodafone & O2
We work with all three major UK networks to find the best tariff for your team.
Contract Management
Renewals, upgrades and changes handled. No more dealing with network providers directly.
Usage Monitoring
Real-time visibility of data and call usage across your entire estate – no bill shock.
Business Managed Mobiles
Keep your team connected wherever they are with a fully managed business mobile service. We take care of everything – from finding the right devices and plans to managing contracts, usage and security.
Whether you need SIM-only plans, new handsets or a mix of both, we’ll put together a package that fits your team and your budget – then manage it so you don’t have to.
Broadband & Internet Connectivity
A fast, stable internet connection underpins everything your business does online. From cloud-hosted software and Microsoft 365 to VoIP calls and remote working – your connectivity needs to be reliable, secure and right-sized.
We source, install and manage business internet connections from the UK’s leading providers – finding the right product for your location, your team size and your budget. We then manage the carrier relationship so you never have to deal with network suppliers directly.
| Connection Type | Best For | SLA |
|---|---|---|
| Leased Line | Businesses needing guaranteed, uncontended speeds with uptime SLA | Yes |
| EFM | Cost-effective leased line alternative with SLA – where FTTP isn’t available | Yes |
| FTTP / Full Fibre | Fast, widely available broadband for most business premises | Best Effort |
| FTTC | Budget-conscious broadband where FTTP isn’t yet available | Best Effort |
| 4G/5G Failover | Automatic backup if your primary line goes down – zero downtime | Auto |
| Managed Wi-Fi | Full premises coverage with secure access control and guest networks | Yes |
The Blowfish Way
Why One Provider Makes All the Difference
When your phone system, internet and mobiles all come from different suppliers, no one takes responsibility when something goes wrong. Everyone points at someone else. With Blowfish Technology, there’s only ever one call to make.
Common Questions
Communications & Connectivity FAQs
Why bring phones, mobiles and internet from one provider? ⌄
When your phone system, broadband and mobiles come from different suppliers, no one takes responsibility when something goes wrong. With Blowfish, there’s one call to make, one bill to pay and one team who understands how all three fit together alongside your wider IT.
Will we be locked into long contracts? ⌄
Contract lengths vary by product. Hosted VoIP is typically on a flexible rolling contract. Leased lines are usually 36 months because of the install cost involved. Mobiles follow standard network terms, typically 24 or 36 months. We always set out the term clearly in the quote so there are no surprises.
How do you keep our phones working if our internet goes down? ⌄
We configure failover routing so calls automatically redirect to mobile numbers if your internet fails. For businesses that cannot tolerate any outage, we add a 4G/5G or Starlink backup connection to keep both phones and data online if your primary line drops.
Do you support businesses with multiple sites? ⌄
Yes. Hosted VoIP runs as a single cloud platform regardless of how many sites you have, so calls transfer seamlessly between locations and everyone shares the same directory. We also handle connectivity, mobiles and managed Wi-Fi across multi-site environments with one consolidated bill.
What is the PSTN switch-off and how does it affect us? ⌄
The UK copper phone network (PSTN and ISDN) switches off on 31 January 2027. Any business still on a traditional phone line or FTTC broadband needs to migrate to hosted VoIP and fibre broadband before then. Blowfish Technology has already migrated 50+ North West businesses, see our PSTN switch-off guide for detail.
How quickly can we switch providers to Blowfish? ⌄
For hosted VoIP and mobiles, typical migrations complete within two to four weeks including number porting. Broadband and leased line installs take longer because of carrier lead times, usually four to twelve weeks depending on the connection type and whether new infrastructure is required.
Can we keep our existing phone numbers if we switch to you? ⌄
Yes. Number porting is standard – we move your existing geographic, non-geographic (0800, 0345) and mobile numbers across to the new platform. We typically port in batches to minimise risk, and your old service stays live until the port completes, so you never miss a call during the transition.
Can Microsoft Teams Phone replace a traditional phone system? ⌄
Yes – for a lot of businesses it is now the right choice. Teams Phone turns Microsoft Teams into a full business phone system, with external calling, voicemail, hunt groups and call recording. We can deploy it standalone or alongside our hosted VoIP platform, depending on where your team already lives. See our Microsoft Teams Phone page for detail.
Ready to Sort Your Communications?
Tell us what you need and we’ll find the right solution – the right phone system, the right connection, the right mobile plan.