All systems operational · Ormskirk, North West England

Meet the Team

Our people

Meet the team.

A North West team of specialists. The engineers, account managers and directors behind your IT.

See the team ↓

20+Staff
6Teams
50+Years combined experience
Our values

What makes someone a Blowfish person.

Skills can be taught. These six qualities are what we look for in everyone who joins the team, and what you can expect from every one of us.

6
Core values
1
Team
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01 / 06
A
Accountable
We own our actions and see every problem through to the end.
OwnershipFollow-throughHonesty
02 / 06
E
Engaging
Always there to listen. We never take the easy road.
ListeningClear updatesEmpathy
03 / 06
P
Passionate
We take pride in every piece of work we complete.
PrideQualityCare
04 / 06
A
Aspiring
Always aspiring to be better and looking to the future.
LearningGrowthAmbition
05 / 06
W
Willing
Nothing is ever too much trouble, for clients or for each other.
TeamworkFlexibilityCan-do
06 / 06
F
Family and Community
Blowfish is a close team, and we look after our own.
SupportBelongingLocal

Meet our Team







Matthew Palfreyman
A man holding an orange and white racing helmet, smiling at the camera, wearing a grey hoodie with B.

Matthew Palfreyman

Managing Director

A friendly IT professional with glasses and a beard, wearing a Blowfish logo sweatshirt, sitting con.
A man holding two glowing light sabers, smiling, wearing a Blowfish Technology fleece, against a pla.

Graham Palfreyman

Technical Director

Man with glasses and beard sitting on an orange chair, smiling, in a casual setting.
Man with glasses and beard sitting on an orange chair, smiling, in a casual setting.

Nick Johnson

Sales Manager

Emily Leech
Emily Leech

Emily Leech

Business Coordinator & Senior Account Manager

Smiling IT support specialist with a shaved head and beard, wearing a Blowfish Technology t-shirt, s.
Smiling IT support specialist with a shaved head and beard, wearing a Blowfish Technology t-shirt, s.

Oliver Kinnon

Operations Coordinator & Account Manager

Woman sitting in an orange chair, smiling at the camera, wearing a grey t-shirt.
Woman sitting in an orange chair, smiling at the camera, wearing a grey t-shirt.

Hannah Longden

Marketing & Social Media

Ryan Franks, Blowfish Technology
Ryan Franks, Blowfish Technology

Ryan Franks

IT Support Manager

Portrait of a young man with short hair and a slight smile, sitting on an orange chair.
Portrait of a young man with short hair and a slight smile, sitting on an orange chair.

Callum Heron

IT Support Technician

Morgan Hesketh, IT Field and Build Engineer at Blowfish Technology
Morgan Hesketh with a camera

Morgan Hesketh

IT Field and Build Engineer

Jack McCluskie, IT Support Technician at Blowfish Technology
Jack McCluskie with a mug of tea

Jack McCluskie

IT Support Technician

Support technician with a friendly expression, wearing a Blowfish Technology branded t-shirt.
Support technician with a friendly expression, wearing a Blowfish Technology branded t-shirt.

Michael Mcaleese

IT Support Technician

Young man smiling, wearing a grey Blowfish Technology t-shirt, sitting on an orange chair against a.
Young man smiling, wearing a grey Blowfish Technology t-shirt, sitting on an orange chair against a.

Zak Taylor-Lloyd

IT Support Technician

Generic user icon representing customer support or user profile.
Generic user icon representing customer support or user profile.

Eddie Perrin

IT Support Technician

Jack Roy, Blowfish Technology
Jack Roy, Blowfish Technology

Jack Roy

IT Support Technician

Darren Johnston
Darren Johnston

Darren Johnston

IT Onboarding Engineer

Harry Owen
Harry Owen

Harry Owen

IT Support Apprentice

A friendly IT support specialist sitting on an orange chair, smiling at the camera, wearing a Blowfi.
A friendly IT support specialist sitting on an orange chair, smiling at the camera, wearing a Blowfi.

Michael Craney

Cloud & Security Manager

Daryl Bates
Daryl Bates

Daryl Bates

Cloud & Security Engineer

A man with a beard wearing a grey Blowfish Technology t-shirt, sitting on an orange chair against a.
A man with a beard wearing a grey Blowfish Technology t-shirt, sitting on an orange chair against a.

Rowan O’Connell

Cloud & Security Engineer

Support technician smiling, wearing a grey Blowfish Technology t-shirt, sitting on an orange chair a.
Support technician smiling, wearing a grey Blowfish Technology t-shirt, sitting on an orange chair a.

Joshua McCarthy

Web Developer Manager

Support technician with beard and grey t-shirt.
Support technician with beard and grey t-shirt.

Stephen Jones

Web Developer

April Palfreyman
April Palfreyman

April Palfreyman

Human Resources

Graham Palfreyman Snr
Graham Palfreyman Snr

Graham Palfreyman Snr

Finance Manager

How it works

How you’ll work with us.

From your first day to your next IT plan, here’s who looks after you and when.

01
First conversation

Sales

We get to know your business and build a bespoke support package around what you actually need, with no pressure and no jargon.

Nick
02
Getting started

Onboarding

Our IT Onboarding Engineer takes you from day one to fully supported, documenting your setup so nothing gets missed.

Darren
03
Day to day

Service desk

Call or log a ticket and the support team picks up, with an average call response under 15 seconds.

Ryan and the support team
04
Bespoke work

Development

Websites, web apps and bespoke software, built and looked after by our in-house developers.

Joshua and Stephen
05
Specialist help

Cloud and security

Anything that needs deeper expertise goes straight to our cloud and security engineers.

Michael, Daryl and Rowan
06
Your relationship

Account management

Your account manager is your regular contact for reviews, renewals and planning what comes next.

Emily and Oliver
07
Owner-managed

The directors

The brothers who founded Blowfish still run it, so you’re never far from the people who make the decisions.

Matthew and Graham
Careers

Want to join the team?

We are always on the lookout for talented engineers, account managers and technical specialists to join a growing North West IT business. If you think you would be a good fit, take a look at our current vacancies.

View Current Vacancies →

Want to talk to the team?

Get in touch and we will put you through to the right person.