All systems operational · Ormskirk, North West England

IT Support for Logistics & Freight

IT support for TMS, multi-site and mobile fleet management

IT Support for Logistics & Freight Companies

Logistics and freight businesses operate around the clock, depend on transport management systems and need their mobile workforce connected at all times. Blowfish Technology delivers IT support that keeps your operation moving – from head office infrastructure to driver devices and multi-depot connectivity.

TMS and fleet management software supported

Mobile device management for drivers

Multi-depot IT management

24/7 monitoring for always-on operations

Under 15sAverage call waiting time – critical for time-sensitive operations
91%Of issues resolved same day – your operation keeps moving
98%Of tickets closed within SLA – predictable, reliable support
50+Years combined experience across the team

IT for logistics and freight

Logistics IT Never Gets a Day Off

Logistics and freight businesses operate in a 24/7 environment where IT failure has immediate operational consequences. When your TMS goes down, planning stops. When your driver communications fail, deliveries are missed. When your depot connectivity drops, the entire operation grinds to a halt.

Blowfish Technology provides IT support that understands the always-on nature of logistics. We deliver proactive monitoring that catches problems before they affect your operation, fast response times that minimise disruption and the connectivity solutions your depots and drivers need to stay productive.

We work with haulage companies, freight forwarders, last-mile delivery businesses and 3PL providers across the North West – supporting the transport management systems, warehouse management platforms and fleet telematics integrations that modern logistics depends on.

⚠️

TMS Downtime Stops Operations

Transport management systems are the operational core of any logistics business. When they fail, load planning, driver dispatch and customer communications all stop simultaneously.

📱

Driver Device Management

Drivers using smartphones and tablets for POD capture, navigation and communication create significant management and security challenges if those devices aren’t properly controlled.

🚚

Multi-Depot Complexity

Managing IT across multiple depots with different infrastructure creates complexity, inconsistency and gaps that are expensive to maintain without a single experienced partner.

🔐

Customer Data and Supply Chain Security

Logistics businesses hold significant customer and consignment data. Larger clients increasingly require Cyber Essentials or similar certification as a condition of their contracts.

What we deliver

IT Support Built for Logistics and Freight

🚛

TMS and Fleet Software

We support the infrastructure running your transport management, warehouse management and fleet telematics systems – Mandata, TruckStar, Descartes, Freight Fax, Blue Yonder, Manhattan and Microlise – ensuring reliability and fast resolution.

📱

Driver Device Management

Intune-managed devices for your driver fleet – security policies, app deployment and remote wipe for every smartphone and tablet used operationally.

🚚

Multi-Depot IT Management

Unified monitoring and management across all your depots – consistent standards, single point of contact and centralised visibility.

🔗

Depot Connectivity

Reliable internet connectivity for all your sites – with failover to prevent a broadband outage from stopping depot operations.

💾

Operational Data Backup

Backup of consignment records, customer data and business systems – ensuring fast recovery and no data loss from any incident.

☎️

VoIP for Operations Teams

Managed telephone systems for your operations and customer service teams – with multi-site capability and call recording.

Our services for logistics

A Complete IT Solution for Logistics and Freight

🛠️

Blowfish Technology

Managed IT Support

24/7 monitoring and fast helpdesk response – keeping your TMS, depot IT and driver systems operational around the clock.Learn more

📱

Blowfish Technology

Business Managed Mobiles

Managed mobile contracts and MDM for your driver fleet – security, control and consolidated billing.Learn more

🌐

Blowfish Technology

Broadband & Connectivity

Reliable depot connectivity with failover – so a broadband outage never stops your operations.Learn more

🛡️

Powered by Huntress

Cyber Security

Endpoint protection and ransomware prevention – protecting your operational and customer data.Learn more

☎️

Blowfish Technology

Managed Telephone Systems

VoIP for operations and customer service teams – multi-depot capability and call recording included.Learn more

Powered by CyberSmart

Cyber Essentials

Supply chain certification for clients requiring security assurance from their logistics partners.Learn more

Common questions

IT Support for Logistics & Freight – FAQs

Do you work with logistics and freight companies across the North West?

Yes – we support haulage companies, freight forwarders, 3PL providers, last-mile delivery businesses and logistics operators across Liverpool, Manchester, Warrington, Lancashire and the wider North West. The M62 and M6 corridor is a major logistics hub, and our IT support is built for the always-on nature of freight and transport operations.

Which TMS and warehouse management systems do you support?

We support the infrastructure for all major transport and warehouse management platforms including Mandata, TruckStar, Descartes, Freight Fax, Blue Yonder, Manhattan Associates, Microlise, Paragon and Fleetmatics. We work with your software vendor for application-level issues and focus on keeping the servers, network and integrations that support them fully reliable.

Can you provide 24/7 support for our operation?

Our proactive monitoring runs 24/7 – so if a system goes down at 3am, we know before you do. Emergency support is available for critical incidents outside standard business hours as part of our managed IT service. This matters for operations that dispatch overnight, run early morning trunking or handle time-critical deliveries.

How do you manage driver devices and mobile fleets?

We enrol driver smartphones and tablets into Microsoft Intune, applying security policies, remote wipe, application control and consistent configuration. This ensures your operational apps (POD capture, navigation, communication) are properly managed and your business data is protected on every device, even if a device is lost, stolen or damaged.

Our client is asking for Cyber Essentials – can you help?

Yes. Larger shippers, retailers and public sector clients increasingly require Cyber Essentials or Cyber Essentials Plus certification from their supply chain, including logistics partners. We help logistics businesses achieve certification quickly – typically within 4 to 6 weeks – working with CyberSmart as our certification body and handling the technical changes, evidence collection and submission for you.

IT That Keeps Your Operation Moving

Talk to Blowfish Technology for a free IT assessment tailored to your logistics business.