IT support for CRM, ATS, GDPR and fast-paced teams
IT Support for Recruitment Agencies & Recruitment Companies
Recruitment agencies depend on CRM and ATS platforms that must be fast, reliable and accessible anywhere – and handle candidate and client data that carries significant GDPR obligations. Blowfish Technology delivers IT support built around the speed, mobility and data security demands of modern recruitment.
Bullhorn, Vincere, Mercury and more – supported
GDPR compliance for candidate and client data
Fast, reliable access from anywhere
Microsoft 365 for a modern, mobile workforce
IT for recruitment
Your Consultants Can’t Place Candidates If IT Is Slow
Recruitment is a fast-moving, relationship-driven business where speed matters. Your consultants need instant access to their ATS and CRM from anywhere – in the office, at client sites, working from home or on the road. When systems are slow, unreliable or inaccessible, productivity falls and placements are missed.
At the same time, recruitment agencies hold significant volumes of personal data – CVs, contact details, salary information, employment history – that carries strict GDPR obligations around consent, retention and security. A data breach doesn’t just attract ICO attention; it damages the trust of candidates and clients that took years to build.
Blowfish Technology provides IT support that keeps your consultants productive and your candidate data protected – from fast, reliable access to your CRM and ATS to the email security and GDPR controls that modern recruitment compliance demands.
CRM and ATS Downtime
When Bullhorn, Vincere or your ATS is inaccessible, your consultants can’t work. Every hour of downtime costs you productivity and potentially lost placements.
Candidate Data GDPR Obligations
Candidate CVs and personal data carry strict GDPR obligations – including lawful basis for processing, retention limits and the right to erasure. A breach or complaint has serious consequences.
Email Security for Client Relationships
Business email compromise targeting recruitment agencies can result in fraudulent invoices or interception of candidate salary negotiations – protecting your email is essential.
Hybrid Working Complexity
Consultants working from home, client sites and the office need fast, secure access to all their systems – without creating the security gaps that remote working can introduce.
What we deliver
IT Support Built for Recruitment
CRM and ATS Infrastructure
We manage the infrastructure your recruitment platforms run on – Bullhorn, Vincere, Mercury, JobAdder, RDB ProNet, Access Recruitment CRM and Firefish – with fast servers, reliable connectivity and correct backups ensuring your consultants are always productive.
Anywhere Access
Microsoft 365 and cloud infrastructure giving your consultants fast, secure access to their CRM, email and documents from any device, anywhere.
Candidate Data Security
Encryption, access controls and MFA protecting the personal data you hold – reducing your GDPR risk and demonstrating appropriate security to clients and candidates.
Email Security
Advanced filtering and anti-phishing protection – preventing the business email compromise attacks that target recruitment agencies’ financial and candidate communications.
GDPR Compliance Support
We help agencies implement the technical controls required for GDPR compliance – including access logging, data retention policies and secure disposal of candidate data.
Reliable Communications
VoIP systems for your consultants – reliable call handling, call recording and easy scalability as your team grows.
Our services for recruitment
A Complete IT Solution for Recruitment Agencies
Blowfish Technology
Managed IT Support
Proactive monitoring and fast helpdesk response – keeping your consultants productive and your systems accessible.Learn more
Microsoft Solutions Partner
Microsoft 365
Fast, secure access to email, Teams and files from anywhere – the modern workplace for recruitment consultants.Learn more
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Cyber Security
Endpoint protection and email security – protecting candidate data and business communications.Learn more
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Two-Factor Authentication
MFA for all systems – protecting candidate data and client relationships from account takeover.Learn more
Blowfish Technology
Managed Telephone Systems
VoIP for your consultants – call recording, scalable lines and professional call handling.Learn more
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Cyber Essentials
Security certification – demonstrating appropriate data protection to clients and candidates.Learn more
Common questions
IT Support for Recruitment – FAQs
Do you work with recruitment agencies and companies across the North West?
Yes – we support recruitment agencies, staffing companies and executive search firms across Liverpool, Manchester, Warrington, Chester, Preston and the wider North West. From single-desk startups to multi-site groups, our IT support is built for the speed, mobility and data security demands of modern recruitment.
Which recruitment CRM and ATS platforms do you support?
We support the infrastructure for all major recruitment platforms including Bullhorn, Vincere, Mercury, JobAdder, RDB ProNet, Access Recruitment CRM, Firefish, Eploy and Voyager. We work with your CRM vendor for application-level issues and focus on keeping the servers, network, integrations and authentication that support them fully reliable.
How do you help us with GDPR compliance for candidate data?
We help implement the technical controls GDPR expects for candidate data – including access logging, MFA on all systems, encrypted storage, data retention policy enforcement and secure disposal of expired records. This reduces your ICO exposure and gives you evidence to demonstrate compliance to candidates and clients. Full GDPR compliance also requires policy work with your DPO, but we cover the IT side end-to-end.
Our consultants work from home, at client sites and on the road – can you support that?
Yes – hybrid and mobile working is standard for recruitment now. We build Microsoft 365 environments with MFA, conditional access and endpoint protection so consultants can work securely from anywhere. Their CRM, email and documents are accessible on any device without opening security gaps that remote working can introduce.
Can you help protect us from business email compromise and invoice fraud?
Yes – business email compromise (BEC) is a growing risk in recruitment, where fraudsters intercept email conversations about placement fees, candidate salaries or contract renewals. We deploy advanced email filtering, anti-phishing controls, DMARC/SPF/DKIM authentication and user awareness training to reduce this risk substantially.
IT That Keeps Your Consultants Placing, Not Waiting
Talk to Blowfish Technology for a free IT assessment tailored to your recruitment agency.