IT Support Greater Manchester
Blowfish Technology provides managed IT support for businesses across Greater Manchester, covering Manchester, Bolton, Stockport, Wigan, Salford, Trafford, Rochdale, Oldham, Bury and Tameside. Remote support, network management, server support and cyber security from a trusted North West partner.
IT Support for Greater Manchester Businesses
Blowfish Technology provides fully managed IT support to businesses throughout Greater Manchester, covering all ten boroughs from Manchester city centre and Salford Quays to Bolton, Stockport, Wigan, Trafford, Rochdale, Oldham, Bury and Tameside. From professional services and digital agencies to manufacturing, logistics and healthcare, our managed IT services give you reliable, fixed-cost IT that keeps your team productive.
Greater Manchester is one of the UK’s largest economic regions outside London, and the pace and diversity of its business community means local support matters. Our engineers understand the area, respond quickly and bring a personal approach that larger national providers cannot match.
Backed by over 50+ Years of Combined Experience across our team, our Greater Manchester IT support gives businesses the confidence that their IT is managed to the highest standards. Get in touch today to find out more.
Included in Our IT Support
Everything you need to keep your Greater Manchester business running, covered under one predictable monthly cost.
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24/7 Monitoring & Remote ManagementEvery device and server we manage is monitored around the clock. If something goes offline or triggers a warning, we know about it immediately and act before it becomes a problem for your business. |
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Helpdesk IT SupportWhether you prefer a quick call or remote assistance, our technicians are on hand. We connect to your device, diagnose the issue and get you back up and running with minimal disruption. |
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Malware & Threat ProtectionLayered endpoint security, email filtering and real-time threat detection, keeping your Greater Manchester business safe from ransomware, viruses and online threats. |
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Firewall ManagementWe configure and manage your firewalls to block attacks and enable secure remote access, ensuring your network perimeter is properly defended and your team can work safely from anywhere. |
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Backup & RecoveryAutomated backups and tested recovery plans. In the event of ransomware, hardware failure or accidental deletion, we can restore your systems quickly to minimise downtime. |
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Software & Hardware SupportWhen remote support is not possible, our engineers will come to you. On-site visits across Greater Manchester are fully covered under your managed support package at no extra cost. |
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Proactive Patch ManagementWe keep all your devices up to date with the latest security patches, automatically and without disruption. This protects your business from known vulnerabilities while keeping your systems running smoothly. |
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Quarterly ReviewsRegular meetings to keep you informed about your IT environment, flag anything that needs attention and share relevant changes in technology. |
Who We Work With Across Greater Manchester
Our Greater Manchester clients are typically businesses with 5 to 100 staff that need the capability, resilience and security of an enterprise-level IT function, without the cost or complexity of building an in-house IT team. Greater Manchester is the UK’s largest city-region economy outside London, and we support businesses across financial and professional services in Spinningfields, the legal and accountancy cluster in the city core, digital, creative and broadcast businesses in the Northern Quarter, Ancoats and MediaCityUK, life sciences and higher education along the Oxford Road Corridor, advanced manufacturing and engineering across Trafford Park and Atom Valley, logistics and distribution at Logistics North in Bolton and the wider M60/M62 motorway corridor, food manufacturing including operations in Wigan, and retail, hospitality and public sector employers across all ten boroughs.
Our IT support for Greater Manchester businesses is especially well suited to three common situations: growing companies that require robust IT infrastructure but are not yet ready to hire a dedicated IT professional; organisations reviewing the cost and effectiveness of an existing internal IT setup; and businesses where critical technical knowledge sits with a single individual, creating a risk to continuity and growth. We also provide cloud services and telecoms solutions to businesses across Manchester, Salford, Bolton, Stockport, Wigan, Trafford and the wider North West.
Towns We Cover Across Greater Manchester
Blowfish Technology provides local IT support to businesses in every corner of Greater Manchester. Click through to read about the service we provide in your town.
Why Choose Blowfish Technology for IT Support in Greater Manchester?
We are not just an outsourced IT team, we are a local North West partner with a genuine interest in your success.
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Fixed Monthly Cost – Unlimited support with predictable, transparent pricing
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Region-Wide Coverage – Engineers available throughout all ten Greater Manchester boroughs with no additional travel charges
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50+ years combined experience – Trusted by businesses across the North West since 2012
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Fully Accredited – ISO 9001, ISO 27001, Cyber Essentials Plus & Microsoft Solutions Partner, Modern Work
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No Jargon, No Waffle – We explain things clearly and work in the best interests of your business
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Scalable IT Support – Flexible enough to grow with your business as your needs change
Frequently Asked Questions – IT Support Greater Manchester
Do you cover the whole of Greater Manchester? ⌄
Yes. We support businesses across all ten Greater Manchester boroughs: Manchester, Salford, Bolton, Bury, Stockport, Tameside, Trafford, Wigan, Oldham and Rochdale. On-site visits are included at no extra cost.
What does managed IT support cost for a Greater Manchester business? ⌄
Pricing is based on the number of users and devices, giving you a predictable fixed monthly fee with no call-out charges. Contact us for a tailored quote for your Greater Manchester business.
How quickly do you respond to IT issues? ⌄
Our helpdesk answers calls in under 15 seconds on average, and we resolve 91% of issues on the same day they are reported. 98% of tickets are closed within our agreed SLA.
Can you support businesses in Manchester city centre? ⌄
Yes. We support businesses throughout Manchester city centre including Spinningfields, Deansgate, the Northern Quarter and Piccadilly, as well as digital and creative businesses at MediaCityUK in Salford.
Do you work with small businesses? ⌄
Yes. We support businesses of all sizes, from sole traders to multi-site organisations. Our packages are flexible and scale with you as your business grows.
Transition Timeline
Our Simple Onboarding Process
We recognise that handing over part or all of your IT function to a third party is a significant decision. A smooth transition is key. Our tried and tested methodology is built on years of experience, following five simple steps we will transition your IT service smoothly, efficiently and on time.
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Step One Project InitiationWe appoint a dedicated transition manager, establish the transition plan then agree this and the implementation process. |
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Step Two Knowledge TransferWe capture and share knowledge held by existing suppliers and internal teams. We outline the roles and responsibilities of each party in the process. |
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Step Three ToolsetWe capture information relating to the agreement, deployment and configuration of the toolsets required to support the managed service. |
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Step Four Interim SupportWe take responsibility from the current supplier or client for services in a phased approach to mitigate any potential impact on business as usual. |
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Step Five HandoverFollowing the service commencement date, we contractually take responsibility for the delivery of all in-scope services. |
Looking for Reliable IT Support in Greater Manchester?
Talk to Blowfish Technology about managed IT support for your Greater Manchester business.