Managed IT support across Merseyside
IT Support for Merseyside Businesses
Blowfish Technology provides fully managed IT support for businesses across Merseyside. Fixed monthly cost, local engineers based in Liverpool, proactive monitoring and cyber security from a single trusted North West partner.
Under 15 seconds average call waiting time
91% of issues resolved the same day
98% of tickets closed within SLA
3,500+ devices managed across the North West
ISO 27001 & Cyber Essentials Plus certified
IT support in Merseyside
Keeping Merseyside Businesses Running
Merseyside is a metropolitan county in North West England, comprising the metropolitan boroughs of Liverpool, Sefton, Wirral, Knowsley and St Helens. The region has a diverse economy spanning professional services, manufacturing, logistics, digital technology, healthcare and education, with Liverpool city centre as the primary commercial hub.
Blowfish Technology provides fully managed IT support across Merseyside from our Liverpool Cotton Exchange office, as part of our wider managed IT support across the North West. With engineers across the whole of Merseyside and our Ormskirk head office, we are one of the most genuinely local IT providers in the region.
Reactive break-fix IT
Costs more and fixes less than proactive managed support.
Single point of failure
One person holding all technical knowledge is a serious risk.
Growing cyber threats
Merseyside businesses targeted because of the client data they hold.
No IT strategy
Unplanned decisions cost more in the long run.
Compliance pressure
GDPR and data security requirements demand auditable IT controls.
What you get
Everything Included in Your Managed IT Service
One fixed monthly fee – no hidden charges.
24/7 Monitoring
Alerts raised before issues affect your Merseyside business.
Unlimited Helpdesk
Under 15 seconds average call waiting time.
On-Site Engineers
Same-day response across Merseyside, fully included.
Patching & Updates
Scheduled patching keeps your systems secure.
Firewall Management
Block attacks and enable secure remote access.
Backup Monitoring
Daily monitoring and restore testing.
Account Manager
A named contact who knows your business.
IT Roadmap
Forward-looking IT plan aligned to your goals.
IT Documentation
Complete documentation of your IT environment.
Add-on services
Build Your Complete IT Solution
Hardware & Software
Disaster Recovery
Microsoft 365 Backup
Managed Backup
Microsoft Modern Workplace
Cyber Security
Looking for an IT Partner Across Merseyside?
Free, no-obligation IT assessment for your Merseyside business.
Why Blowfish Technology
A Merseyside IT Partner With a Liverpool Office
Liverpool Cotton Exchange office plus Ormskirk head office. Genuinely local across the whole of Merseyside.
Our Merseyside offices
Liverpool Cotton Exchange & Ormskirk Head Office
We have two offices serving Merseyside businesses — our Liverpool Cotton Exchange office in the city centre, and our Ormskirk head office on the Lancashire border. Between them, our engineers cover every part of Merseyside.
Liverpool: Cotton Exchange, Bixteth Street, L3 9LQ
Ormskirk: Unit 2, Hattersley Court, Ormskirk, L39 2AY
Phone: 01695 351778
Towns we cover
IT Support Across Merseyside
Our engineers cover every borough and town across Merseyside.
Liverpool
Managed IT support for Liverpool businesses
Birkenhead
Managed IT support for Birkenhead businesses
St Helens
Managed IT support for St Helens businesses
Bootle
Managed IT support for Bootle businesses
Southport
Managed IT support for Southport businesses
Warrington
Managed IT support for Warrington businesses
Frequently Asked Questions – IT Support Merseyside
Do you provide IT support across all of Merseyside? ⌄
Yes. We cover all five Merseyside boroughs – Liverpool, Sefton, Wirral, Knowsley and St Helens – from our Liverpool Cotton Exchange and Ormskirk offices.
How quickly do you respond across Merseyside? ⌄
Under 15 seconds call waiting. 91% resolved same day, 98% within SLA. Same-day on-site for urgent issues.
Do you have an office in Liverpool? ⌄
Yes. Cotton Exchange, Bixteth Street, L3 9LQ. Plus our Ormskirk head office on the Lancashire border.
How much does IT support cost for a Merseyside business? ⌄
Fixed monthly per-user or per-device pricing. Contact us for a tailored quote.
What is a Managed Service Provider (MSP)? ⌄
An IT company taking full responsibility for your technology under a fixed monthly contract.
My IT support company has gone bust – can you help? ⌄
Yes. Takeover within 48 to 72 hours. Call 01695 351778 now.
I am thinking about outsourced IT support – can you help? ⌄
Yes. Far cheaper than an internal IT manager at £40,000 to £50,000 per year.
Who will answer my IT support call? ⌄
A qualified North West engineer based in Merseyside. Under 15 seconds average.
What happens if my issue cannot be fixed remotely? ⌄
Engineer dispatched same-day anywhere across Merseyside. Fully included.
Do you cover the Wirral? ⌄
Yes. Birkenhead, Wallasey, Hoylake, West Kirby and all Wirral towns are covered by our Liverpool office team.
Do you support professional services, manufacturing and technology businesses in Merseyside? ⌄
Yes. See our sectors page.
How long does switching take? ⌄
Two to four weeks with minimal disruption.
How we work
Getting Started With Managed IT in Merseyside
From day one your team has helpdesk access and your account manager is in place. We have onboarded hundreds of Merseyside businesses and refined the process to make it seamless.
Looking for Reliable IT Support Across Merseyside?
Talk to Blowfish Technology – we have a Liverpool city centre office and engineers across the whole county.