Category: Business Technology

The Confidence Gap in Business IT A recent study found that 90% of business leaders feel confident their IT systems are best in class. Yet only 39% of those same leaders believe their current systems are ready for the technology demands of the coming years. That gap between confidence and readiness is worth examining. The study also...

The Hidden Cost of Device Overload The average office worker now carries approximately 4.1kg of tech gear through the working day, roughly the weight of a small kitchen appliance. Laptops, tablets, headphones, work phones, and personal devices all add up, physically and mentally. Each additional device introduces another battery to manage, another notification stream to monitor,...

What Is IT Network Support? IT network support covers the management, maintenance, and security of your business’s technical infrastructure. That includes everything from troubleshooting hardware and software faults to proactive monitoring that catches problems before they cause downtime. For most businesses, the network is the backbone of daily operations. Email, file sharing, cloud applications, phones, and internet...

What Is Reverse Image Search? Reverse image search lets you use an image as your search query instead of text. Upload a photo or paste an image URL, and the search engine finds visually similar results, related products, or source information. Microsoft has integrated this capability into the Windows 11 Photos app via Bing Visual Search,...

What End of Support Actually Means Microsoft ended free support for Windows 10 on 14 October 2025. Devices still running Windows 10 continue to work, but they are no longer receiving security updates, bug fixes, or official Microsoft support. Every new vulnerability discovered in Windows 10 from that date onwards will remain unpatched, creating an expanding...

Why Auto-Launch Apps? Small inefficiencies compound across a working week. If your team spends two or three minutes each morning finding and opening the applications they use every day, that time adds up. Windows 11 lets you configure apps to open automatically at login, so your tools are ready the moment you sit down. The benefit is...

The Case for Outsourced IT Support For businesses without a dedicated IT department, the choice is usually between hiring someone in-house or outsourcing to a managed IT provider. Both have costs. The difference is what you get for them. An IT Manager costs around £40,000 to £50,000 per year in salary alone, before you factor in National...

Why Server Support Cannot Be an Afterthought For most businesses, the server sits quietly in a back room or runs as a virtual machine in the cloud, doing its job without drawing attention. That invisibility can breed complacency. Server issues rarely give much warning before they cause significant disruption, and when a server fails, the knock-on...

What Is the PSTN and Why Is It Being Switched Off? The Public Switched Telephone Network (PSTN) is the UK’s traditional copper wire telephone infrastructure, the network that has delivered landline calls for decades. BT Openreach has announced it will be shut down by 31 January 2027. The reason is straightforward: the copper network is ageing, expensive...

Try These Steps First When something goes wrong with your computer, email, or network, it is natural to reach for the phone. And we are always here to help at Blowfish Technology. But a quick check before you call can often save you time and get you back to work faster. Many common IT issues can...