Category: Business Technology

NASA pays $100 million for Microsoft 365 licensing across the agency. They standardise every system on Microsoft. They put Microsoft Surfaces on the Orion spacecraft as the crew’s personal computing devices. The first technical crisis of humanity’s return to the Moon was Reid Wiseman radioing Houston to report that he had two Microsoft Outlooks and neither...

If your team is still tied to a desk phone system that is expensive to maintain, awkward to change and hard to trust when staff work remotely, the problem is rarely just telephony. It is usually a sign that your communications no longer match how the business operates. A hosted VoIP phone system for business...

A server failure at 9.15 on a Monday morning rarely stays an IT problem for long. It quickly becomes a sales problem, a finance problem and a customer service problem. That is why the benefits of cloud infrastructure for business matter well beyond the server room. For many UK organisations, cloud infrastructure is less about...

Moving a business-critical system on a Friday afternoon and hoping for the best is not a strategy. Yet many companies still approach cloud projects with a mix of pressure, guesswork and vendor promises. That is usually where business cloud migration services prove their value – not simply by moving data from one place to another,...

When systems slow down, emails stop flowing or staff cannot access the files they need, the problem is rarely just technical. It hits productivity, customer service and revenue. That is why many growing firms ask the same question: what does a managed service provider do, and is it different from simply calling IT support when...

When a server goes down or a critical system stops responding, the instinct is to focus on fixing it. The question of what it cost tends to get asked later, if at all. Most businesses that do ask it are surprised by the answer. The Calculation Most Businesses Don’t Do The direct cost of downtime starts with...

Microsoft Copilot has been in the news for two years. Most of the coverage has focused on what it might eventually do. Less has been written about what it actually does today for a business with 30 to 100 staff using Microsoft 365. This is that article. What Copilot Is Copilot is an AI assistant built directly into...