69% of UK firms used cloud-based computing systems and applications in 2023, according to the Office for National Statistics. Cloud is already an everyday business purchase. The harder question is whether your company can keep working when the service, connection or administrator it depends on becomes unavailable. Choosing between cloud service companies therefore needs more than...
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What Is the Target Operating Model Explained
A target operating model is the organisation's blueprint for how people, processes, technology, data and governance will work in a chosen future state, not the strategy itself. If your future organisation chart looks convincing, but nobody can explain how customer work will move through the business during the change, what have you designed? Directors need more...
Read More25 Years of Experience: What It Means for SMEs
A provider boasting 25 years of experience is not automatically credible. In the UK, long tenure often does mean continuity, but continuity is not the same as current capability, and buyers who confuse the two end up paying for history instead of outcomes. The Office for National Statistics reported that in 2024 the median job...
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