If you're still running an older PBX, inherited ISDN-era line counts, or a phone setup that "mostly works", you're in the position many UK SMEs found themselves in after the network changeover. The phones still ring, but the assumptions behind the system no longer hold. Legacy line thinking, fixed circuits, and expensive channel bundles don't...
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A Guide to Cloud Unified Communications for UK SMEs
Your office probably already has a communication system. It just doesn't behave like one. A fee earner replies to clients in Outlook. A director takes calls on a personal mobile. Engineers swap project updates in WhatsApp. Internal meetings happen in Zoom or Teams, depending on who sent the invite. Voicemails sit unheard. Nobody's fully sure where...
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